Asking How A Patient Is Doing

Image used under a Collective Commons License from: https://www.flickr.com/photos/adam_jones/6480183217A sweet old grandmother telephoned Mount Sinai Hospital.

She timidly asked, “Is it possible to speak to someone who can tell me how a patient is doing?”

The operator said “I’ll be glad to help, my dear. What’s their name and room number?”

The grandmother in her weak tremulous voice said, “It’s Holly Finkel, she is in room 302.”

The operator replied, “Let me check”.

A few moments later, the operator continued, “Oh it’s good news. Her records say that Holly is doing very well. Her blood pressure is fine, her blood work just came back as normal, and her physician, Dr. Cohen, has scheduled her to be discharged on Tuesday.”

The Grandmother said, “Thank you. That’s wonderful! I was so worried! God bless you for the good news.”

The operator replied, “You’re more than welcome. Is Holly your mother?”

The Grandmother said, “No, I’m Holly Finkel in room 302. No one tells me anything!”


Image used under a Collective Commons License from: https://www.flickr.com/photos/adam_jones/6480183217

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